RTR - Rundfunk & Telekom Regulierungs-GmbH

Tipps

Tips
The pages in this section provide useful information and tips for consumers on various topics. Each topic includes a link to further information.

General terms and conditions, fees

Click here for the general terms and conditions and fees of fixed-link operators, mobile operators and Internet service providers published by RTR.

 

Alternative providers for fixed-link telephony

There are various ways to handle your telecommunications needs. Click here for information on using call-by-call carrier selection, carrier preselection, calling cards, etc.

 

Unbundling

Click here for information on the topic of unbundling and what consumers should take into account when they decide to use services on an unbundled local loop.

 

High Internet costs

The reasons why people receive large bills for Internet usage can include incorrect computer settings or incorrect dial-up numbers. Click here for tips on how to control your costs.

 

Mobile number porting

Click here for information and tips on mobile number porting (MNP).

 

Use of mobile phones abroad

Click here for useful information on roaming and using your voice mailbox abroad.

 

Billing increments

Click here for information on how billing increments can affect your telephone bill.

 

High fixed-link telephone bills

Using your itemized bill, ordering call barring for specific zones, etc. may help you identify and eliminate the causes of excessive telephone costs. Click here for more information if you receive excessively high fixed-link telephone bills.

 

Telephone numbers

Click here for an overview of number ranges and the corresponding rates.