The use of the RTR-NetTest app is only possible after explicit consent to RTR’s Privacy Policy and Terms of Use for the RTR-NetTest. Under 14 years can use the RTR-NetTest with the consent of their legal guardian(s). Note that the IP address is transferred, among others, also to third countries (thus outside of the European Union, EU, and the European Economic Area, EEA) for which neither an adequacy decision nor appropriate safeguards exist. For further details see point 1.4.
The RTR-NetTest informs users about the current service quality (including upload, download, ping, signal strength) of their Internet connection. For technically interested users RTR-NetTest provides two further options: On the one hand, RTR-NetTest offers a loop-mode, which enables automatically repeated RTR-NetTests; on the other hand, with the signal-only loop-mode signal measurements are also carried out repeatedly - without speed- or quality tests being carried out.
RTR’s legal authorisation to offer RTR-NetTest is enshrined in Art 46 Par 5 and Par 6 as well as Art 48 Telecommunications Act 2021 as well as Art 4 Par 4 and Art 5 Par 1 Regulation (EU) 2015/2120. To fulfil this duty and ensure users with the greatest possible transparency and information – while respecting their privacy – RTR-NetTest is based on the open source and open data principle.
The following data are processed as part of the RTR-NetTest:
The data marked with * are published on the RTR-NetTest website and in the RTR-NetTest app and are made freely available to the general public as open data (https://www.netztest.at/en/Opendata) for information, use, dissemination and other applications.
Note: After consent to the privacy policy is given the authorization "Allow RTR-NetTest to start and manage calls" appears for devices that can have multiple SIM cards. This is specified by the operating system of the device. In the context of RTR-NetTest the identification of the SIM card, which is used for data traffic, is thus enabled. No other possible functions based on this authorization are used by RTR-NetTest.
The loop-mode option for technically interested users allows the automatic repetition of RTR-NetTest. The first test starts right after activation of the loop-modus; further tests are carried out when either the waiting time (default 30 minutes) has elapsed or the specified distance (default 250 meters) has been covered. Tests will be performed until the configured number of tests (default 10 tests) has been reached. The signal strength is measured continuously, also between two tests. The loop-modus can be stopped at any time respectively it stops after 48 hours. It needs to be explicitly pointed out that due to the loop modus it cannot be excluded that the tester is identified.
The same data as listed under 1.2.1 are processed. The data marked with * are published on the RTR-NetTest website and in the RTR-NetTest app and are made freely available to the general public as open data (https://www.netztest.at/en/Opendata) for information, use, dissemination and other applications.
The signal-only loop-mode option for technically interested users allows the automatic repetition of signal measurements - without any speed- or quality tests being carried out. The signal-only loop-modus can be stopped at any time respectively it stops automatically after 48 hours. It needs to be explicitly pointed out that due to the signal-only loop modus it cannot be excluded that the tester is identified.
The same data as listed under 1.2.1 are processed – with the exception that the latency of the data connection (ping), the connectivity on different ports, modifications of content, the transfer time for a reference web page, the background traffic volume, Domain Name System server queries, the traceroute, the VoIP test call are not tested and thus no data exist that could be processed.
The data marked with * are published on the RTR-NetTest website and in the RTR-NetTest app and are made freely available to the general public as open data (https://www.netztest.at/en/Opendata) for information, use, dissemination and other applications.
Processing
the following personal data are processed in the course of the RTR-NetTest, the option loop-modus and the option signal-only loop-mode: (1) the Client UUID, (2) the WLAN network ID (SSID) and numerical WLAN ID (BSSID) as well as (3) the IP address.
Purposes for processing
The IP address is transferred, among others, also to third countries:
The transfer of data to Google, Cloudflare and Microsoft is based on adequacy decisions of the Commission - according to Art 45 General Data Protection Regulation (GDPR). Regarding Quad9 neither an adequacy decisions nor appropriate safeguards according to Art 46 GDPR exist. A possible risk of such a transfer is that the IP address of the user is transferred to Quad9 and thus conclusions on the executing of RTR-NetTest may be drawn.
The IP address, the WLAN network ID (SSID) and numerical WLAN ID (BSSID) are stored by RTR for a maximum period of six months. In any case the Client UUID will be deleted with the final termination of the RTR-NetTest.
By providing the randomly generated client ID (= Client UUID) - which can be found in the app under Info - the user has amongst others the following rights concerning her or his personal data:
Questions regarding the processing of personal data and data protection in connection with the RTR-NetTest can be send to:
Version 2021-11-01