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Communications Parameters, Fees and Value-Added Services Ordinance 2009 1st amendment

The 1st amendment oft he Communications Parameters, Fees and Value-Added Services Ordinance 2009 (KEM-V 2009) went into effect on 14th April, 2010.

Main Changes


  • Definition oft the following numbers for harmonised services of social value:
    • Helpline for victims of crime 116 006
    • Non-emergency medical on-call service 116 117
  • Customer care regulations for International Shared Cost Numbers (ISCN, +808)
  • Adaption of number specific rules fort the emergency number 141

Further information is available in the consultation document.
The explanatory remarks are available for download below (German version only).