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Service Desk for Artificial Intelligence

AI Service Desk

The legal basis for the AI Service Desk is Section 20c KOG and Section 194a TKG (Federal Law Gazette I No. 6/2024).

The Service Desk for Artificial Intelligence set up at RTR serves as a point of contact and information hub for the general public on the topic of AI. It also supports the implementation of the European AI Act. On these pages you will find information on the regulatory framework for the use of artificial intelligence as well as aspects relating to cybersecurity, data economy and its use in the media sector.

Our range of information is constantly being expanded. If you have any questions, you can contact us at any time. At the bottom of the page you will find the option to sign up for your own RTR-KI-Newsletter, which will be published in German regularly. You will also find links to our social media presence, where we also share information.

The AI Act

With theAI Act the EU makes one of the world's pioneers in the regulation of artificial intelligence. The AI Act ensures the safe use of AI systems, creates investment security through a clear legal framework and thus strengthens the research, development and use of AI systems. 

General Information on the AI Act Authorities & Bodies Risk levels of AI systems Risk levels of AI models

The obligations of the AI Act come into force in stages. We have compiled an overview of the various provisions for you.

Time Frame

In addition to the AI Act, the use of AI systems is also regulated by a large number of legal areas. We have provided you with a selection of these on the page General information on the AI Act. 


Projects and Initiatives for the use of Artificial Intelligence

There is a broad AI ecosystem in Austria, which also includes the AI Service Desk. We provide an overview of this.

Projects & Initiatives


Consultation response to "Competition in virtual worlds and generative AI" in German (11.03.2024)

Study "Artificial intelligence in the media industry" in German (22.02.2024)

Press release "New AI Service Desk at RTR in German (01.02.2024)

Special report "Use of artificial intelligence in the media sector" in German (19.06.2023)

Artificial Intelligence Mission Austria 2030 Event calendar at AI Austria OECD: AI Policies in Austria Digital Austria

Read more from the AI Service Desk

AI Act

Authorities & Bodies

GPAI models and risk levels of AI models

Risk levels of AI systems

Time Frame & Realisation



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